FIKIKA
REACH MORE. BE REACHABLE. ENGAGE SMARTER.
Integral Media Limited trading as Fikika explains how to stop renewing, close a workspace, or export your data. Last updated: 4 November 2026.
Stop renewing
Customer action: do not pay for a new package period when the current one ends. Renewals are not charged automatically unless a later invoice says otherwise.
Timing: access continues through the end of the paid period; no new period starts after you stop.
Close your account
Customer action: Contact Us or in-product support with your organisation name and the authorised contact email. We verify the request against the account owner / authorised signatory before acting.
Timing: after verification, unpaid usage or package balances remain payable; no new package period starts after confirmed closure. You receive email confirmation when closure is completed.
Export your data
Customer action: request an export via Contact Us or in-product support with your organisation name (you may request export before or with closure).
Timing: after verification we provide workspace data we hold in a commonly usable format (for example CSV/JSON or archive) within a stated access window in our reply — typically within several business days depending on size. We then retain information needed to settle charges and meet legal duties, and delete or anonymise according to the Privacy Policy.